- How much does social media marketing cost in Bangladesh?
- Social media marketing costs vary based on platforms covered, content volume, community management intensity, and paid spend. Our packages start at ৳35,000/month for the Starter plan (covering 2 platforms with 12 posts each), with most growing brands choosing the Growth plan at ৳75,000/month covering 4 platforms with active management.
- Which social media platforms should my business be on?
- The right mix depends on your industry, audience, and content capabilities. B2C consumer brands typically need Facebook + Instagram + TikTok. Visual brands (fashion, beauty, home) add Pinterest. B2B brands prioritize LinkedIn + Facebook. Educational brands use YouTube + Facebook + TikTok. We recommend the optimal mix during your free audit.
- How is social media marketing different from social media advertising?
- Social media marketing is the broader discipline — strategy, content creation, organic engagement, community management, paid ads, and analytics combined. Social media advertising is just the paid ads component. We handle both as one integrated service.
- How often should we post on social media?
- Cadence depends on platform and brand. For most BD B2C brands: Facebook 4-7 posts per week, Instagram 4-6 posts per week, TikTok 3-5 posts per week, LinkedIn 2-4 posts per week, YouTube 1-4 videos per month, Pinterest 5-10 pins per week. Quality matters more than quantity — but consistency matters most.
- Do you handle paid ads alongside organic content?
- Yes — and we strongly recommend integrating both. Organic content tells us what audiences love. Paid amplification scales those winners. Brands running organic-only or paid-only typically underperform brands that integrate both. Our Growth and Enterprise packages include integrated paid strategy.
- How long does it take to see results from social media marketing?
- You'll see initial engagement and follower growth within 30 days. Meaningful business impact (leads, sales, brand recognition) typically emerges within 60-90 days. Major growth milestones (significant follower scale, dominant brand presence) usually take 6-12 months of consistent, quality execution.
- Do you produce content in Bangla?
- Yes — and we strongly recommend it for B2C campaigns. Bangla content consistently outperforms English in engagement and conversion across BD audiences. Our copywriters and designers create native Bangla content tailored to local culture, slang, and emotion. We also handle English when audience requires it.
- Do you handle community management and customer service via social media?
- Yes. Our community managers respond to comments, DMs, reviews, and tagged mentions in real time during business hours — typically within 1-2 hours. We follow your brand voice, escalate sensitive inquiries, and protect your reputation through responsive, professional engagement.
- Can you handle a social media crisis or PR issue?
- Yes. We provide crisis management for negative reviews, viral complaints, customer service issues, and PR challenges. Our team uses proven response frameworks combined with real-time monitoring to navigate sensitive moments while protecting your brand reputation.
- Do you produce content in-house or outsource it?
- We produce all content in-house. Our creative team includes designers, copywriters, photographers, video editors, and motion graphics specialists. This ensures quality consistency, faster turnaround, and unified brand voice that outsourced content rarely achieves.
- Can you handle influencer partnerships as part of social media marketing?
- Yes. We identify, vet, contract, and manage influencer collaborations across Facebook, Instagram, TikTok, and YouTube. Plus, we run Spark Ads/whitelisting campaigns to amplify influencer content with paid spend for compounding impact.
- How do you measure social media success?
- Beyond followers and likes, we track: reach, engagement rate, click-through rate, website traffic from social, leads generated, sales attributed, app installs, paid ROAS, brand sentiment, and share of voice. Every report ties social activity to business outcomes — not vanity metrics.
- Can you take over our existing social media management?
- Absolutely. We start with a free audit of your existing presence, identify what's working and what needs improvement, then transition smoothly. You retain full ownership of all your accounts — we manage on your behalf with no lock-in.
- What's the contract length and cancellation policy?
- We work on month-to-month contracts. No lock-in. If you're not happy with results or service, you can cancel with 30 days' notice. We believe agencies should earn business every month — not lock clients in.
- How do I get started with Ngital's social media services?
- Book a free 60-minute social media strategy call. Visit ngital.com/free-quote, call us at +8801601-654800, or email info@ngital.com. We'll review your goals, audit your current social presence, and send a custom proposal within 48 hours.